Monitoring

Uptime monitoring, backups with restore checks, updates within an agreed window, a fixed response time for outages and a reserve of hours for small changes. The exact scope is written into the contract.

There is deliberately no public price list: the scope of the same work differs several times over between two clients, and a «from» figure would mislead. First comes a free audit or a review of the task, then an estimate broken down by stages, and only after that a contract with a fixed amount.

Every project gets a written contract: scope, deadlines, amount, acceptance procedure. The contractor is a registered sole proprietor, paid by bank transfer with closing documents. The result is handed over under an acceptance act.

A 30-day warranty from the day the acceptance act is signed: mistakes on our side are fixed at no charge (clause 7.2 of the contract). The warranty covers the work we did, not changes that appeared after handover.

The client. Ownership of the code, the design and the materials transfers after full payment (clause 6.2). Domain, hosting, repository, analytics and ad accounts are registered in your name, not ours.