Advertising on Facebook and Instagram for the store
Campaigns for each funnel stage, catalog and dynamic formats, handling creative fatigue, and numbers honestly reconciled with analytics. Free store check.
The most common reason Meta Ads stop working on Facebook and Instagram is broken tracking, far more often than the creative. The pixel doesn't fire on the right action, events are duplicated, the browser blocks part of the requests, and the algorithm that learns from this data shows ads to the wrong people. So the work has two parts. First, make sure the system sees real results. Only then decide what to run: catalog sales, lead generation or bringing back people who have already visited. For a store and for a service these are different setups, and mixing them up costs more than it seems.
We define what the ads should bring: sales, leads or returning customers. The audiences depend on that.
We prepare the ads and connect the pixel and events, so the account can see what people do on the site.
We compare ad variants, switch off the weak ones and strengthen those that bring the target actions.
Cost per lead and results depend on the niche, the offer and the site. An audit shows what exactly to do in your account.
Campaigns for each funnel stage, catalog and dynamic formats, handling creative fatigue, and numbers honestly reconciled with analytics. Free store check.
Assembling a feed for Facebook and Instagram, matching identifiers with site events, product sets, analysis of deviations. Data verification is free.
We check that event IDs match your catalog, build segments by subtraction, exclude buyers and keep ad frequency in check. The setup check is free of charge.
Instant forms with filter questions, automatic transfer of applications to CRM, return of statuses to advertising. Analysis of the application path is free.
Instagram and Facebook ads with bookings measured, shown only in the radius clients travel from, refreshed before burnout. Starts with a free review.
We check pixels, event deduplication, audience overlap and creative health, and match Ads Manager purchases against your orders. The basic audit is free.
One pixel with no duplicates, full chain of events and back-end transmission via Conversions API with shared event ID. The check is free.
Same creatives, same budget, and the results are gone. Most often something changed on the site in between: the form moved, the theme was updated, an event disappeared. The algorithm doesn't report this; it simply stops finding the right people.
We'll review your situation in a free auditDynamic ads work only when the catalog reaches Meta and matches the site on availability and prices. A product that's out of stock shouldn't be advertised; a product that's in stock should lead to its own product page, not the homepage.
Lead generation in Meta produces cheap contacts, which is exactly why it's easy to fall into a trap: plenty of leads and no sales. Here it matters to agree up front on what counts as a result: a phone number left in a form, or a person someone actually managed to talk to.
A salon, a clinic, a repair service: the audience is limited by geography, and every impression outside that area is paid for in vain. The setup differs from a store's: different objectives, different creatives, a different frequency of showing ads to the same people.
We check the pixel and events: what fires, where it's duplicated, how many conversions are lost to blocking. We compare the numbers with real inquiries. Most often, this is where the cause of the problem you came with shows up.
We connect server-side event sending and, for stores, a catalog with availability and price checks. The goal of this stage is simple: the algorithm has to see what actually happened, all of it rather than half the events.
We launch with cold audiences and retargeting kept separate, with creatives made for the format. During the first two weeks the algorithm is learning, and frequent edits throw it off, so we watch instead of tinkering.
From there we change what the numbers point to: fatigued creatives, audiences with a high cost per inquiry, ad frequency. We roll out updates in batches so it's clear what had an effect.
Most often the change happened on the site rather than in the ad account: a button moved, the theme was updated, a pixel event disappeared. The algorithm gives no warning; it just stops understanding whom to look for. So the review starts by asking what exactly changed on the site the week results dropped, before anyone touches the creatives.
Because some events never reach Meta: ad blockers, browser settings, device restrictions. The system sees fewer conversions than actually happened and optimizes worse. Server-side sending closes this gap. It complements the pixel and doesn't replace it.
This happens specifically with lead generation inside Meta: leaving a phone number there is very easy, and some people do it without thinking. There are two ways out: make the form harder with questions that filter out casual users, or optimize for an event further down the funnel instead of the lead. The second works better, but it requires that event to be sent from your CRM.
A few at the start, so there's something to choose from, and regular refreshes after that. Meta needs different variations to find one that works, but they also fatigue faster than search ads: the same audience sees the ad too often and stops responding. Frequency is one of the metrics that shows this early.
Yes, that's what dynamic ads are, and for stores they are usually the most effective format. There is one condition: the catalog has to reach Meta and match the site. If a product is in the catalog but not on the site, the ad sends people nowhere, and you pay for it.
In yours. The pixel, business account and catalog belong to the business, not the contractor: the pixel accumulates audience data, and it can't be transferred. We take access for the duration of the work and remove it when the work is done, just as with other systems.
Work out exactly why it happened and file an appeal on the owner's behalf; we can't and won't do it for you. The most common reasons are predictable: a prohibited category, promises of results in the copy, non-compliant images. That's why we check the platform's policies before launch rather than after a ban.
Targeted ads are shown to people based on traits such as interests, behavior and similarity to your customers, rather than in response to a search. On Facebook and Instagram they appear in the feed and Stories for people who weren't looking for anything yet. That's why they work well where a product needs to be shown: something new, an impulse buy, a product that sells on looks. Search ads capture demand that already exists. Manual targeting matters less today than it used to: Meta's algorithm finds the audience itself, and what depends on us is the data it works with.
The Boost button in the app is the fastest way to show a post to more people, but it mostly optimizes for reach, profile visits or messages and offers almost no settings. For sales, ads are launched through Ads Manager: that's where you choose the objective, connect the pixel and catalog, and see which ad brings results. Before launch we check that the business account, pixel and ad account are registered in your name and that events from the site actually reach Meta.
It is Meta's public archive where you can see all active ads from any Facebook or Instagram page: copy, creatives, launch date and, for political ads, spend as well. You can search by page name or keyword, and no account is needed. We open it at the start of a project to see what competitors have been running for months, which is an indirect signal that an ad works but no proof, and which messages they have already dropped. We don't recommend copying other people's ads, but it helps you understand what buyers in the niche have already seen.
Describe the task in your own words — we will tell you where to start and whether you need what you came for. If you do not, we will say so.