Advertising

Meta Ads Management: Facebook and Instagram Advertising

The most common reason Meta Ads stop working on Facebook and Instagram is broken tracking, far more often than the creative. The pixel doesn't fire on the right action, events are duplicated, the browser blocks part of the requests, and the algorithm that learns from this data shows ads to the wrong people. So the work has two parts. First, make sure the system sees real results. Only then decide what to run: catalog sales, lead generation or bringing back people who have already visited. For a store and for a service these are different setups, and mixing them up costs more than it seems.

How it works

What Meta advertising consists of and how we run it from goal to report

  1. Goal and audience first

    We define what the ads should bring: sales, leads or returning customers. The audiences depend on that.

  2. Creatives and account setup

    We prepare the ads and connect the pixel and events, so the account can see what people do on the site.

  3. Test, analysis and data-based decisions

    We compare ad variants, switch off the weak ones and strengthen those that bring the target actions.

Cost per lead and results depend on the niche, the offer and the site. An audit shows what exactly to do in your account.

We start with
The pixel and events
while events are inaccurate, the algorithm optimizes ads on false data
Task types
4
catalog sales, leads, remarketing, local services
Ad account
Yours
the business account and pixel are registered in your name; we take access for the duration of the work
Warranty on work
30
days
from the date the acceptance act is signed; errors on our side are fixed free of charge
Who it's for

Situations where this service delivers results

Scenario 1 of 4

Ads were performing, then stopped for no apparent reason

Same creatives, same budget, and the results are gone. Most often something changed on the site in between: the form moved, the theme was updated, an event disappeared. The algorithm doesn't report this; it simply stops finding the right people.

We'll review your situation in a free audit
What's included

Complete list of work and what you get as a result

  • A pixel and event check before launch: what fires, whether it's duplicated, whether it matches real inquiries in your CRM or inbox
  • Server-side event sending, so part of the conversions isn't lost to browser blocking
  • A product catalog in Meta, checked so that items are approved, prices and availability match the site, and links lead to the product page
  • A campaign structure built for the task: cold audiences and retargeting of past visitors kept separate, with separate budgets
  • Creatives and copy for each placement format, with an explanation of why this particular approach was chosen
  • An agreement before launch on what counts as a result, otherwise after a month of work the argument will be about definitions
  • A report with spend, inquiries and cost per inquiry, instead of reach and likes
Process steps

Transparent stages with approval at every step

  1. Tracking audit

    1–3 days

    We check the pixel and events: what fires, where it's duplicated, how many conversions are lost to blocking. We compare the numbers with real inquiries. Most often, this is where the cause of the problem you came with shows up.

  2. Data and catalog

    2–5 days

    We connect server-side event sending and, for stores, a catalog with availability and price checks. The goal of this stage is simple: the algorithm has to see what actually happened, all of it rather than half the events.

  3. Launch and learning

    14–21 days

    We launch with cold audiences and retargeting kept separate, with creatives made for the format. During the first two weeks the algorithm is learning, and frequent edits throw it off, so we watch instead of tinkering.

  4. Data-driven work

    ongoing

    From there we change what the numbers point to: fatigued creatives, audiences with a high cost per inquiry, ad frequency. We roll out updates in batches so it's clear what had an effect.

When this service isn't right

What's not included — so there are no surprises at delivery

  • Guarantees on the number of inquiries or their cost: the auction and the algorithm depend on competition, season and the offer itself
  • Promises about sales: we are responsible for traffic and inquiries, while what happens next depends on how your sales team handles them
  • Work in our business account: the pixel and ad account must be yours, otherwise changing contractors means losing all the data
  • Recovering banned accounts or getting around platform rules: if the ban was for a violation, the owner deals with it
  • Advertising in niches we have declined, and anything Meta's policies explicitly prohibit
FAQ

Most frequently asked questions — with concrete answers

My ads suddenly got worse, even though nothing changed. Why?

Most often the change happened on the site rather than in the ad account: a button moved, the theme was updated, a pixel event disappeared. The algorithm gives no warning; it just stops understanding whom to look for. So the review starts by asking what exactly changed on the site the week results dropped, before anyone touches the creatives.

Why send events server-side if there is a pixel?

Because some events never reach Meta: ad blockers, browser settings, device restrictions. The system sees fewer conversions than actually happened and optimizes worse. Server-side sending closes this gap. It complements the pixel and doesn't replace it.

Why are there lots of leads and no sales?

This happens specifically with lead generation inside Meta: leaving a phone number there is very easy, and some people do it without thinking. There are two ways out: make the form harder with questions that filter out casual users, or optimize for an event further down the funnel instead of the lead. The second works better, but it requires that event to be sent from your CRM.

How many creatives do I need?

A few at the start, so there's something to choose from, and regular refreshes after that. Meta needs different variations to find one that works, but they also fatigue faster than search ads: the same audience sees the ad too often and stops responding. Frequency is one of the metrics that shows this early.

Can I advertise catalog products automatically?

Yes, that's what dynamic ads are, and for stores they are usually the most effective format. There is one condition: the catalog has to reach Meta and match the site. If a product is in the catalog but not on the site, the ad sends people nowhere, and you pay for it.

Will the ad account be in our name or yours?

In yours. The pixel, business account and catalog belong to the business, not the contractor: the pixel accumulates audience data, and it can't be transferred. We take access for the duration of the work and remove it when the work is done, just as with other systems.

What should I do if my ad account gets banned?

Work out exactly why it happened and file an appeal on the owner's behalf; we can't and won't do it for you. The most common reasons are predictable: a prohibited category, promises of results in the copy, non-compliant images. That's why we check the platform's policies before launch rather than after a ban.

What are targeted ads, and how are they different from search ads?

Targeted ads are shown to people based on traits such as interests, behavior and similarity to your customers, rather than in response to a search. On Facebook and Instagram they appear in the feed and Stories for people who weren't looking for anything yet. That's why they work well where a product needs to be shown: something new, an impulse buy, a product that sells on looks. Search ads capture demand that already exists. Manual targeting matters less today than it used to: Meta's algorithm finds the audience itself, and what depends on us is the data it works with.

How do I advertise on Instagram: the Boost button or Ads Manager?

The Boost button in the app is the fastest way to show a post to more people, but it mostly optimizes for reach, profile visits or messages and offers almost no settings. For sales, ads are launched through Ads Manager: that's where you choose the objective, connect the pixel and catalog, and see which ad brings results. Before launch we check that the business account, pixel and ad account are registered in your name and that events from the site actually reach Meta.

What is the Facebook Ad Library, and how do I use it?

It is Meta's public archive where you can see all active ads from any Facebook or Instagram page: copy, creatives, launch date and, for political ads, spend as well. You can search by page name or keyword, and no account is needed. We open it at the start of a project to see what competitors have been running for months, which is an indirect signal that an ad works but no proof, and which messages they have already dropped. We don't recommend copying other people's ads, but it helps you understand what buyers in the niche have already seen.

Not sure which service is yours?

Describe the task in your own words — we will tell you where to start and whether you need what you came for. If you do not, we will say so.

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