Website and Online Store Integrations: Payments, Shipping, Accounting

A ready-made module covers the basic case, and if your store fits it, that's the cheapest route, and we'll tell you so. The work starts where the module doesn't know your conditions: custom order statuses, several warehouses, separate prices for wholesale buyers, non-standard fields on the shipping label. On top of that, we check that the module won't quietly stop working after the next platform update.

It means we don't stop at "the key was accepted and the test payment went through." We check that the order status changed after payment, that the manager sees it in the admin panel, that the shipment was created with the right address, and that the tracking number reached the customer. Most broken integrations are formally connected; they fail at exactly these handoffs.

From a few days for a service with a ready-made module to several weeks for an exchange with an accounting system. The difference lies in the number of fields and rules rather than the connection itself: an exchange with 1C requires deciding, field by field, which system is the source of truth, and those decisions take the time, more than the code does.

Yes, if it has an API and documentation, in which case we write the exchange to match them. If there's no API, the honest answer is that there's nothing to exchange data with, and no amount of custom work will change that. This can be checked within an hour, before any agreements.

It depends on where it got stuck. If the error is in our part, we fix it free of charge under the 30-day warranty. If the gateway itself is down, we can't prevent that, which is exactly why we set up logging: you can see what was sent and how the service responded, so figuring it out takes minutes instead of days of back-and-forth emails.

There's no technical limit, but each new one is another point of failure and another place where something can change without warning. So we recommend connecting what removes manual work right now, not things added just to have them. If an integration doesn't save anyone time, we'll say so.

Yours, always. The payment provider account, the carrier account, and the marketplace account are all set up in the business owner's name. We only get access for the duration of the work and remove it once we're done. Otherwise you couldn't change contractors without losing your payments.

First we check what the service provides: documentation, a test environment, rate limits, and how it reports changes, whether it sends events on its own or only answers requests. Then we decide where the exchange will live: in a platform module, or as a separate service on the server if there are many requests or the service responds slowly. Keys are stored on the server, never in the page code, and registered to your account. We test the whole scenario and, separately, what happens when the service doesn't respond: an order must never get lost silently.

Cloud telephony gives you a number, call recording, and statistics, and the integration makes sure calls don't live separately: a customer record is created or found in the CRM, the manager sees who's calling before picking up, and a missed call becomes a task. On the site, different numbers can be shown depending on the traffic source, so you can see which ads bring in calls. You choose and pay for the telephony provider yourself; we check that its API returns the events you need and connect them to your system.